Our Return Policy

Your satisfaction is 100% guaranteed Hassle-Free Return Policy

Satisfaction Guaranteed or your money back!

At Fishsoxx we stand behind our products 100%. So, if you are not pleased with your purchase for any reason, simply ship it back to us within 30 days of receipt for a full refund of your purchase price (this does not include your original shipping and handling fees). Please note, some items have specific return directions. Read below for details.

Directions for Returns

We must receive your returned purchase within 30 days of receipt in order to issue a refund. The final date by which we must receive your return is listed on the packing slip that is sent along with your order.

After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card used to purchase the returned item(s). We do not accept COD returns of any kind.

Returning General Merchandise

1. Choose the appropriate "reason for return" code from the list of return codes on the packing slip. Please write your "reason for return" code in the proper section on the packing slip.
   
   
2. Peel off the Return Label on the front of the packing slip for use on your package. Note: This address label is not postage paid by Fishsoxx.

3. Pack up the merchandise you are returning, including the original packing slip. All returned items must be in their original purchase condition including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. All packages, including the original manufacturer's containers, must be unmarked and not defaced in any manner. Items purchased as part of a set or multi-item pack may not be returned individually. Returns that do not meet these requirements will be sent back to you and no refund will be issued.
   
   
4. Affix the Return Label from the packing slip to your package. Ship your return package using the carrier of your choice. For your protection, we recommend you insure your package against loss and request delivery confirmation.
   
   Ship General Merchandise Returns to:
   Fishsoxx
   9333 96th Street North
   Mahtomedi MN, 55115
   
   
5. Once we receive your returned merchandise, we will credit your credit card account with the full purchase price of the returned item, excluding shipping and handling charges.