We will do whatever it takes to make you happy and successful with your on-line store.
Manage Multiple Stores
Manage multiple stores quickly and easily using the same account login.
Share Your Catalog Across Multiple Stores
Setup multiple stores that share the same exact
catalog, but have different website branding.
On-Line Store Administration
Manage every aspect of your store through the on-line store
administration.
On-Line Help
Each page has special help links that will answer your questions on how the
screen works.
Multi-Lingual Administration
Request the On-Line Store Administration in the languages
that your employees understand best.
Security
Strong Internet Encryption
Strong
128/256 bit SSL encryption used to transfer ALL sensitive
information over the internet.
Strong Database Encryption
Strong
128 bit encryption on all sensitive information stored
within the database.
Password Protected
Password protected logins for customers and for store administrators.
Security Groups
Store administrators can assign security groups to users of the system that
restrict access to sensitive information.
Login History
Tracks who has logged into your on-line store administration and when.
Audit Trails
All actions within the store and store administration are logged with detailed
information. Suspicious activities will be monitored.
Catalog
Infinite Category Levels
Define infinite levels of categories and sub-categories for your
products.
Multiple Categories Per Product
Associate a product with one or more categories.
Pseudo Categories
Create pseudo-categories that link to other stores, or websites.
Scheduled Pricing
Schedule your product pricing for upcoming seasons, sales, or special
events. Automatically displays new pricing on the scheduled date.
Product Options
Specify the options available for each product. For example: size, color,
packaging, etc...
Product Images
Easily upload your product images.
Product Search
Quickly search for a product within the catalog.
Inventory Management
Keeps track of inventory levels to display appropriate "stock status".
Low Inventory Alerts
Setup low inventory alerts that will notify the store administrator when a product is getting low inventory.
Product Compare
Define attributes for each product that can be compared by the customer.
Specials
Manage the specials that are displayed within your store home page. Schedule specials
in advance to display for specific time periods.
Manufactures
Define the manufacturers of your products for display within the store.
Customer Management
Quickly search customers and view their contact information and
completed orders. See the Reports section for customer reporting features.
Bulk Data Import / Export
Load your existing digital product catalog into your store from any
existing data source. Export your catalog into CSV, Tab Delimited, or other format. These
features are available upon request.
Orders
Order Notifications
Optionally
receive an e-mail whenever a new order has been completed.
Order Search
Quickly
search for orders using a customer name, order number, or
tracking number
Order Management
Easily view and update order information, including customer billing
and shipping addresses, shipping method, tracking number and more.
Order Notes
Keeps track of the historical information about an order.
Order Refunds
Refund all or parts of an order. Automatically charges back to the customer's
credit card if using an approved payment gateway.
Order Status Tracking
Track the time and person who made status changes to an order.
New Order E-Mail
Configure your store to send a New Order e-mail to the customer when
their order has been placed. Resend the New Order e-mail any time the order information
changes.
Receipt
View and print out an order receipt that can double as a packing slip.
Shipping
Automatic Shipping Rate Lookup
Live UPS, FedEx, USPS, and DHL Worldwide.
Custom Shipping Rates
Define your own shipping calculations based on weight, total price, or
items in the shopping cart. Then apply the rate as a percentage, flat fee on the order, or flat fee per
order item.
Free Shipping
Give away free shipping, or define specific scenarios where free shipping will
be offered.
Shipping Confirmation E-Mail
Send a shipping confirmation e-mail to your customer with
a tracking number once the order has shipped.
Unlimited Custom Shipping Calculations
Create as many custom shipping calculations as your
store needs.
Taxes
Tax Classes
Group your products into specific tax
types so that taxes can be automatically calculated at checkout.
State/Province Tax Rates
Setup tax rates within each State/Province that you are required to
collect tax.
Tax Report
Report on taxes collected from sales for any date range.
Payment
Automatic Credit Card Processing
Automatically process credit card transactions during the
checkout process and within the On-line Store Administration.
Payment Gateway Support
Authorize.net is the preferred payment gateway for processing
credit card transactions directly into your merchant account. We also support other payment
gateways as well. Please contact us for the list of supported payment gateways.
Credit Cards Accepted
Choose the credit cards that you wish to accept within your store. If
you don't see a credit card within the list of options, then contact us to setup your credit card of
choice.
Reporting
Order Reports
Generates Adobe PDF reports on the summary or detailed picture of orders
completed within a date range. Send these reports to accounting or fulfillment.
Product Sales Reports
Generates Adobe PDF reports on products sold within a date range.
Catalog Reports
Generates Adobe PDF reports on the products within the catalog. Print this
report as a hard-copy reference of your catalog.
Customer Reports
Generates Adobe PDF reports that summarize or provide a detailed picture
of the customers that belong to your store.
Worldwide
Features (additional monthly fee)
Multi-Lingual Store
Translate your store into one or more languages. Each customer will see
the language that is appropriate for the country they are viewing from.
Multi-Currency Store
Display and transact in multiple currencies. Each customer will see the
currency that is appropriate for the country they are viewing from.
Multi-Lingual Administration
Provide your distributed or multi-lingual employees the option
of viewing the on-line store administration in their preferred language.
Worldwide Shipping
Utilize the Automatic Shipping Rate lookup of your preferred shipping
vendor to calculate real-time worldwide shipping.
Additional
Services
Custom Shopping Cart Layout
Customize your store layout any which way you'd like to suit
most any purpose or function.
Website Solutions
Use our talented web development team to create a custom website that
matches your on-line store.
Search Engine Optimization
Use our expertise on getting good search engine placements for
your store!
Authorize.net Payment Gateway
Renown Merchant works closely with Authorize.net and can
provide you fast setup at the wholesale price.
Marketing
Renown Merchant provides you with an "order taker", but you need more than that
to have a successful on-line store. Work with our dedicated marketing team to generate traffic to
your store through on-line tactics and traditional marketing techniques.
